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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of James Holman

James Holman

September 9, 2024

5  out of  5
rating by James Holman
"I've been with them a few years they always answer the phone and are very helpful."
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Daniel Grove

July 9, 2024

5  out of  5
rating by Daniel Grove
"Great place for insurance. Brandy always does a great job and has been doing a great job for me for awhile."
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L

June 22, 2024

1  out of  5
rating by L
"Asked 4 quote on house. Refused to insure car as its not good car insurance in my experience. Got phone call that "im uninsurable due to too many claims on my house for past 5 years 6 claims, last one year ago" i own house two years only and never had claim. So i asked more information, as this must be fraud. I will be in office in 30 min. They didnt want it, and said they will call me next day morning..that was ling time ago. They never called back. I called main SF. Never had claim they have no clue why somebody would say that. My old house is still insured by SF. Interestingly I came to conversation where supposedly more ppl in area was told they are "uninsurable".. i wonder if they all been to this "office".. I also wonder who knows what would they do if i had insurance with them.."
We responded:
"I'm sorry, L, that we are not able to insure this house for you. My agency has no control over the company's underwriting standards, but we do try to help people navigate the process based on their circumstances. The letter you were sent has directions for correcting any errors in your Loss History Record. "
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Jeri Hubbard

April 4, 2024

5  out of  5
rating by Jeri Hubbard
"Absolutely love this office staff. Courteous respectful professional prompt knowledgeable friendly, they go above and beyond"
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Heather Bollman

May 19, 2023

5  out of  5
rating by Heather Bollman
"Greatly appreciated their going to bat for me to recoup my deductible for an accident that was not my fault."
We responded:
"Our claims people are the best in the business. We're glad you got your $$$ back! "
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Christina Snyder

February 23, 2023

5  out of  5
rating by Christina Snyder
"Chris and his team are extremely helpful and great to work with. We had a major water issue just a few days before Christmas. Chris came to our house assessed the damage and organized a local clean up company to come in and remove all damageds materials and set up dryers. They have helped us every step of the way with this claim. Definitely recommend them to everyone we know."
We responded:
"Wow, thank you Chris! My team prides itself on providing "Good Neighbor" claim service and I'm glad that we were able to help you through that situation. "
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Ashley Seanor

February 9, 2023

5  out of  5
rating by Ashley Seanor
"I cannot recommend Chris Hammitt's State Farm office enough! Anytime I've called with a question or issue, it's been answered quickly and thoroughly and I know that I'm in good hands. Rachel, Debbie, and Brandy are all great at what they do! Insurance lingo can be intimidating and they do a great job of explaining without making me feel silly for asking questions. I am beyond happy with my policies transferring to this office from my previous agent."
We responded:
"We're glad to have you with us here in Dixon, Ashley. Insuring your car, house and life should be easy. Thank you for sharing your experience! "
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Cassey Lampe

January 26, 2023

5  out of  5
rating by Cassey Lampe
"Always responsive in a timely manner and happy to help! Great communication and friendly faces to see year after year! Highly recommend!"
We responded:
"Thank you, Cassie! We do our best to make insurance easy. "
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Dave Plechaty

January 14, 2023

5  out of  5
rating by Dave Plechaty
"Processed my claim quickly with no B.S. Highly recommended!"
We responded:
"Thanks, Dave! We love paying claims."
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Austin Sensenig

July 29, 2022

5  out of  5
rating by Austin Sensenig
"Explained everything to me to make it easy to understand and got me a great amount for my homeowners claim. Great people and great to deal with!"
We responded:
"Thanks, Austin."
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Diane Maginnis

July 9, 2022

2  out of  5
rating by Diane Maginnis
"So much to say!"
We responded:
"Thank you, Diane, for sharing your story with me on the phone and for continuing to trust us with your insurance needs. I hope we can earn a couple more stars from you in the future!"
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John Miller

April 26, 2022

5  out of  5
rating by John Miller
"Great service. Rachel remember turn off Bluetooth!! HAHAHA."
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Sarah Falzone

March 1, 2022

5  out of  5
rating by Sarah Falzone
"Very nice young men happy to help you with any of your insurance questions and the free stuff is also cool lol"
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Mark Oliver

February 4, 2022

5  out of  5
rating by Mark Oliver
"Pay my car insurance there. They are very nice and always ask how I'm doing."
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Andromeda Dickey

October 31, 2021

5  out of  5
rating by Andromeda Dickey
"Absolutely amazing service. They know us when we walk in and always send out cards for any big event or holiday, absolutely the most helpful, Keep us well updated! We love them!"
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D Howells

August 21, 2021

5  out of  5
rating by D Howells
"Agents are always welcoming and friendly, and sit down and get to know you as a person, rather than a policy number. Always willing to explain policies and details as many times as you need, and try to save money where able."
We responded:
"Thanks, Darren! That's what we try to do. I'm glad we have been able to help you."
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Matthew Bodzioch

June 14, 2021

5  out of  5
rating by Matthew Bodzioch
"Great agent!! The women in the office make your life in trying times easy!!"
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Margaret Tyne

December 17, 2020

5  out of  5
rating by Margaret Tyne
"Friendly & knowledgeable"
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Marsha Bower

October 20, 2020

5  out of  5
rating by Marsha Bower
"Love it"
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michael moore

September 27, 2020

5  out of  5
rating by michael moore
"Have had chris for year's! Great to work with!"
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KB9MTD - Aaron Webb

August 8, 2020

5  out of  5
rating by KB9MTD - Aaron Webb
"Excellent insurance agent! Helpful and friendly staff!"
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mary turner

May 18, 2020

5  out of  5
rating by mary turner
"Very prompt"
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reuterhammer

February 11, 2020

5  out of  5
rating by reuterhammer
"Chris and his team are top notch! Great service!"
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Roi Degner

August 11, 2019

5  out of  5
rating by Roi Degner
"Good agent great rates for multiple vehicles and mortgage or rentals"
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Harry Styles

July 10, 2019

5  out of  5
rating by Harry Styles
"Much more professional than other state farm establishments i wont mention. >RF<"